Awningsouth Download our Brochure Design Consultation 02381 290170

Below are some of our frequently asked questions. Have another? Get in touch Here

How long does it take to have my awning installed?

From order to installation will take around 2-3 weeks. The actual install will normally take around 2-3 hours.

Do you have valences for my awning?

Yes we have several different types of valences available. The awning itself is retractable so it can be cleaned at the stored away in the months you are not using your awning.

How do I clean my awning?

The cassette is powder coated aluminium so it can be wiped down with a damp cloth. The fabric can be cleaned periodically by hosing it down and ensuring dirt doesn’t become ingrained. Take a look at our guide on how to clean an awning for more advice on keeping your awning look and work at its best.

What colours does my awning come in?

We have 191 colours to choose from in the colour section of this website.

Do I need to install a power socket?

In most cases we can locate a spare socket in your property. Once the awning is installed we would drill a small hole in the wall and feed the power wire through and connect it with a standard 13 amp plug.

Can you supply only?

If you wish you can purchase just an awning from us at a discounted price, and then install it yourself.

Do you re-cover existing awnings?

We can re-cover an existing awning, as long as it’s in a reasonable condition and still works.

Is my awning waterproof?

The fabric is showerproof and can be used in light rain. We don’t recommend you use it in heavy rain for prolonged periods. If it does get wet, always roll it out the following day and let the fabric dry out completely.

For how long is my awning guaranteed?

We guarantee our awnings for three years. After this we charge a very competitively-priced call out fee plus parts and labour for any maintenance work, so you can rest assured you’ll be enjoying your awning for many years to come.

How long will my awning last?

Full cassette awnings ensure longevity as all moving parts are protected when not in use. Generally this means around 10-15 year’s use. After this, you may may find you want to have it re-covered to look like new.

What are your payments terms?

We take 50% with your order, and 50% becomes payable once the awning has been fitted.

Free Awning Design Consultation

Get in touch to chat about your ideas and we’ll provide you with a free,
no obligation to buy, awning design consultation.

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