Below are some of our frequently asked questions. Have another? Get in touch Here

How long does it take to have my awning installed?

From order to installation will take approximately 4 weeks. The actual install will normally take around 2-3 hours.

Do you have valances for my awning?

Yes we have several different types of valences available. The awning itself is retractable so it can be cleaned at the stored away in the months you are not using your awning.

How do I clean my awning?

The cassette is powder coated aluminium so it can be wiped down with a damp cloth. The fabric can be cleaned periodically by hosing it down and ensuring dirt doesn’t become ingrained. Take a look at our guide on how to clean an awning for more advice on keeping your awning look and work at its best.

What colours does my awning come in?

We have 191 colours to choose from in the colour section of this website.

Do I need to install a power socket?

In most cases we can locate a spare socket in your property. Once the awning is installed we would drill a small hole in the wall and feed the power wire through and connect it with a standard 13 amp plug.

Can you supply an awning without installation?

No, we only offer supply with installation.

Do you re-cover existing awnings?

No, we are unable to re-cover existing awnings.

Is my awning waterproof?

The awning fabric is showerproof and can be used in light rain. We don’t recommend using it in wet or windy conditions. If it does get wet, always roll the canopy out the following day and let the fabric dry out completely.  Awnings are a sun protector and not a rain or wind shelter.

For how long is my awning guaranteed?

All workmanship comes with a 3-year warranty in addition to the 5-year warranty the manufacture provides for the motors, fabric and arms.

How long will my awning last?

Full cassette awnings ensure longevity as all moving parts are protected when not in use. Generally this means around 10-15 year’s use. After this, you may may find you want to have it re-covered to look like new.

What are your payments terms?

All prices quoted are subject to a final survey being completed on site. Payment of 50% of the full cost must be made in order to secure the order, whereby a final survey will be completed, and awning ordered.  Full payment is due no later than 5 working days before installation date.  Payment made by credit or debit card will incur a 2.75% charge. This will be waived from the deposit only, if paid at the same time the final survey is completed.

Awning Advice and Design Consultations

We supply and fit awnings throughout Hampshire, Surrey, West Sussex and Berkshire.
Contact us to discuss your ideas, get advice from our friendly team, and book a design consultation.

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